Questions the front desk hears most.

Is the song written by AI?

The lyrics are written with AI, together with you, in a live session – you steer, revise, and approve every line before anything is produced. The recording is generated with professional AI music tools under commercial license, then checked, selected, and shipped by a person. We state this on the product page, here, and on delivery, because surprises belong in the gift, not the fine print.

How fast will I get my song?

Within 48 hours of payment, promised. Usually same-day. Every order is produced by a person, which is why it isn't instant – and why it's good.

What exactly do I receive?

At least two takes of your finished song (same approved lyrics, different renditions), streamed and downloadable from your private order page. You choose which take is released; that one goes live on the compound's own page – recording, lyrics typeset like a keepsake, and a short note from the Lab – as a single link you can forward at the right moment.

Can the recipient tell it's from RomanceLab?

The reveal page carries a discreet "Synthesized by RomanceLab" line and nothing else of ours – no prices, no receipts, no pitch. The page is about them.

What can I do with the song?

Play it, share it, download it, use it at your event, post it to your own accounts – any ordinary personal use, forever. You may not resell it or represent it as your own commercial work. The underlying production license comes from generating under a paid commercial plan of our music tooling.

What if I don't like the takes?

First: the lyrics can't miss, because you approved every line before production. If neither take's sound lands, we'll rerun production once on request – same lyrics, fresh takes – free. If we ever fail to deliver inside the promised window, you get a full refund without a debate. The full policy is at /refunds.

How long do downloads stay live?

At least 12 months, and in practice longer. Download a copy anyway. The Lab keeps backups; so should civilians.

What happens to the story I share?

Your intake answers are encrypted at rest and used only to make your song. Craft-session transcripts are kept 30 days for support, then purged. We never reuse customer stories or songs in marketing – our demos are built from invented people. Deletion on request, any time. Details: /privacy.

Is there anything you won't write?

Yes, and we'll say so plainly when it comes up: nothing that sexualizes a real person without their consent, nothing involving minors in any romantic frame, nothing designed to harass or humiliate. Orders that trip a review are checked by a person before any charge proceeds. The service is for adults, 18+.

Who is this for? We're not exactly a greeting-card couple.

Good. The instrument doesn't assume romance, marriage, monogamy, or any particular arrangement of people. Best friends, queerplatonic partners, aro/ace anniversaries, poly households, a parent, your person of thirty years – all first-class inputs. There is no standard model of connection here. That's not a policy; it's a finding.

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Not answered? Ask the front desk – a person replies, usually within a day.